Transparency

From costs to communicating-everything is clear

From costs to communicating-everything is clear

We do get it wrong sometimes, however, we are one of the largest independent key holding companies in Midlands. Having more accounts than the majority of our competitors. this is down to 2 things mainly:

Comprehensive services we offer thus value for money

Dealing with short comings efficiently and effectively

 

With the above statement in mind here are the total to date Customer Complaints Financial Year April 2016- April 2107:

CUSTOMER 22/06/2016 Customer in Redditch- CAR No 2327 Complaint against Site Static Manned Guard-disciplinary action taken. Closed out to customers satisfaction.

CUSTOMER 15/06/2016 Customer in Droitwich-CAR No2326 Complaint made against Response Officer-awaiting customer information to close out

CONSUMER none

SUPPLIER none

THIRD PARTY SUPPLIER none

INTERNAL none